our solutions
it support services
overview

GEEX IT Support

We partner with our customers as the single, accessible, responsive and friendly expert point of contact to service their IT environment and minimize the real cost and impact of IT downtime.

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why GEEX’s network management and monitoring services have become critical to IT.

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    Service desk

    GEEX 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    GEEX Managed IT Support ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    GEEX supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

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    Managed services plus

    GEEX provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Pricing and Plan

1 monthly fee for all IT services. No costly surprises

geexBasic

Designed for businesses with basic IT requirements
monthly fee
pricing is quoted per user
  • All geexBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

geexPlus

Designed for businesses looking to eliminate costly break/fix IT services
monthly fee
pricing is quoted per user
  • All geexPlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

geexPro

A fully comprehensive plan for any business size or needs.
monthly fee
pricing is quoted per user
  • All geexPro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support