our solutions
hospitality
solutions
overview

Hospitality Technology Solutions

In the hospitality industry, customer service is everything. It’s essential that your IT ecosystem supports the seamless enjoyment of your services by guests. Anything less, and your whole business is affected by your poor technology. Reliable hospitality IT services provide a backbone on which you can build customer loyalty and a solid reputation. And in a crowded industry where customers are expecting more and more for their outlay, reputation is everything. If you’re looking for a cost effective IT solution, try GEEX Managed Hospitality IT services. We’ll manage your technology, while you improve the customer experience you offer.

How Managed IT Services Benefit a Hospitality Business

With managed services, you basically outsource your entire IT department to an external provider like GEEX. We then take care of the management of your IT infrastructure, ensuring your networks are secure and operational, your communications are clear and your costs are down. Some of the benefits of having an external IT company taking care of your technology include:

Cost Management

This is always a massive factor in the hospitality industry, where value for money is essential. Having the best technology for your business shouldn’t come at the cost of adding a personal touch to your guest service experience. Managed IT services are the best way to ensure your technology and communications are effectively worked into your budget without compromising on quality. They’re also subscription based, so you won’t be getting any bill shock at the end of the month.

Scalability

If your hospitality business grows, you want an IT system that’ll grow with you. Managed Services are fully scalable, with the ability to easily add subscribers if your team expands. There’s no need to purchase expensive hardware that you may not need down the track. You focus on growing your hospitality business and we’ll be here to take care of your IT needs, no matter how big they are.

You’re Not Locked Into a Contract

Your hospitality IT managed service provider won’t lock you into a lengthy contract. A subscription based model means we’re here for you when you need us and won’t have to pay for services you don’t use.

Enhanced Internal and External Communications

GEEX IT will help ensure flawless communications systems both within your organisation and with the outside world. Whether you need a phone system upgrade or to move to business grade internet, our expert team will advise a path forward that complements your company goals.

Keep Updated With The Latest Tech

Technology doesn’t slow down for anybody, and that’s a good thing, provided you can keep up. With managed IT services, we ensure your IT ecosystem leverages the latest and best technology to support your hospitality business. You don’t have to worry about getting left behind, and can focus your energy on customer service and growing your business.

Johannesburg IT Support Team

GEEX IT is based in Rivonia, Johannesburg, and caters to businesses in the hospitality industry across South Africa. When you pick up the phone to contact us, you’re speaking to an IT expert in Johannesburg with local knowledge and a deep understanding of your industry context. Our services are designed to reduce your stresses rather than add to them, so we aim to answer your questions efficiently and concisely.

Would you like more information on managed IT services for the hospitality industry? Then give one of us a ring now on 087 822 1178. We’d love to chat about how we can help grow your business with you.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started